If, for any reason, an item is returned, there will be a 15% re-stocking fee. Returns are (-) Shipping and Handling. No returns after 30 days OR without receipt. No exceptions. All returns require a Return Merchandise Authorization (RMA) number. This number can be obtained by calling 717-788-4204 or emailing us at station1@netzero.net. If contacting us for a number, use the line "RMA Number Request " as the subject. Improperly marked e-mails may cause delays in processing. We will issue you a RMA number for correctly marked e-mails within 48 hours. This number must be clearly marked on the package and also written on the receipt. Any return received by Station 1 Supply without an RMA will forfeit the item and will NOT be issued a refund. Authorized returns with the RMA number not clearly marked on the package AND receipt will result in an additional 5% processing fee due to the need to match the order with the RMA that was issued. In order for any return to be accepted, the item must be in resalable condition and fit for restock. We do not accept returns for international orders. By placing your order with us, you agree to these conditions.